BT Phone Systems
Powerful and reliable
Channel Telecom is supported by BT switch specialists located all over the UK to help advise on the best phone systems to serve your business. The two foremost systems are the BT Versatility and the Mitel Communications Director. You can buy not just the system itself through us but the maintenance service too.
The BT Versatility system is for up to 40 users, with over 50 call handling features, and costs from only £899; whilst the Mitel Communications Director is a business phone system with the flexibility and reliability to support from 10 to 65,000 users!
BT Versatility
The BT Versatility is BT's fastest selling telephone system ever; a telephone system that works harder for small businesses, especially now that you can:
- Receive business calls even when you are out and about
- Manage your customers better with easy to use calling features
- Save money by making calls over the Internet
It can help you manage your communications better and improve your customer service with a range of call handling features.
With BT Versatility you can bring together your:
- Business landlines
- Broadband connection
- Office computers and email service
Who is BT Versatility for?
The BT Versatility Telephone System is the perfect match for small businesses with anywhere between 2 and 40 employess that want communications to work harder. Got a Panasonic, Goldstar or NEC telephone system? This could be the ideal time to upgrade your existing system.
- Manage your customers better with simple 'call centre' features
- Stop losing customers just because no one's available to answer
- Save costs by making calls over the Internet
- Grows with your business to minimise expenditure
- Still receive calls when you are out of the office
- 0% Finance available
Mitel Communications Director
The Mitel Communications Director (MCD) is a market leading phone system designed with the small business in mind. It's aimed at the small and medium business market, but has full scalability to meet the phone system needs of even the largest business.
Mitel Communications Director can support your business needs; from basic phone system requirements through to flexible working that enables home and mobile workers. You'll have the ability to link together different communications including mobile and broadband to ultimately improve business processes, employee productivity, and customer satisfaction.
Mitel has a number of phone system options available to support your business needs:-
- Mitel Dynamic Extension® - linking a desk phone with a mobile or other phones to greatly improve contactability
- Mitel Teleworker - enabling a more productive workforce with the ability to work from home, or just away from the office7
Business benefits
The Mitel Communications Director phone system solutions can help address most of today's key business issues.
Reduce costs: Using one network to carry your communications and data could reduce your call costs, especially if you operate more than one site.
The Teleworker solution enables your staff to work from home (or from your customers' premises, for example) which could not only reduce overheads through less office space but also lets them route their calls through the main office phone system to make full use of any BT calling plans you may have.
Also you could save on the potential administration costs of managing separate phone bills.
Flexibility and mobility: Empower your people to work from home, or other sites by providing flexible working phone system options. Add to this BT's range of call packages and broadband deals and a truly flexible solution evolves.
With flexible working, geographical location isn't an issue because using Dynamic Extension your calls can reach you wherever you are so you are as contactable when on the move as you are in the office.
Attracting and retaining the right people: More people are now expecting employers to offer a flexible working policy to improve their work/life balance. At the same time employers need a wider skills pool to draw from. With a Mitel Communications Director phone system you can address the needs of a modern workforce and also engage the right employees for your business.
Increasing productivity: Empower users with a single phone number and a single voice mailbox while providing them with access to the business communications features they need - anywhere, anytime.
Being green: Like for like, Mitel IP telephones use a lot less power than most rival IP phone system handsets. Not only that, utilising BT's audio and web-based conferencing portfolio you can reduce commuting costs without losing that personal touch. In this way you could become more efficient, more productive and more profitable whilst doing your bit for the environment.
Making decisions faster: Mitel Communications Director enables collaboration, conferencing and presence applications to help make decisions quickly, giving employees the flexibility to productively and effectively work together as a team without being in the office. Respond immediately to colleagues and customers with presence technology to see in real time which appropriately skilled colleagues are available to assist - which could mean streamlined business processes, improved customer care, enhanced productivity and reduced expenses.
