Channel Telecom

Customer Zone

Welcome to the Channel Telecom Customer Zone

If this is your first visit, welcome!  The magenta colour scheme indicates that you are in the website's Customer Zone. This area of the site is designed as a place where our customers can come to get more detailed information than would normally be of interest to non-customers, and to access various self-service facilities.

There are already some very useful portals which you can visit via this page, and they are indicated on the left - the Billing Portal is probably the most important one, but you can also set up a Direct Debit online or if relevant manage your own Hosted VoIP service using the Hosted Voice Business Portal.

Over time we plan to enhance significantly the volume of information and features of this area, for your benefit. If there is any particular information you would like to see here, please give your feedback via the form on the Contact Us page.