IP Voice

Empower businesses with the latest unified communications features delivered by our IP Voice service. Channel Telecom’s hosted PBX, hosted contact centre and SIP trunking services are next-generation communications solutions that can really benefit businesses by enabling them to work more efficiently and flexibly.

  • SIP TRUNKING
  • Wide range of systems supported including call centre diallers
  • Auto-failover
  • Numbers ported from all main operators
  • Fraud monitoring
  • Partner and customer portal access
  • Great call rates
  • Resilient, reliable infrastructure
  • ADVANCED FEATURES INC. CLICK TO DIAL
  • CRM integration and call recording
  • Multi-party audio and web conferencing
  • Online catalogue
  • Great call rates
  • Resilient, reliable infrastructure
  • HOSTED PBX
  • Wide Choice of IP Handsets
  • Smartphone Apps
  • HOSTED CONTACT CENTRE
  • Multimedia, multichannel
  • Voice/email/SMS/eChat/social media
  • Comprehensive IVR
  • Skills based routing
  • Script builder
  • Smart queuing and management
  • Preview and adaptive predictive dialler
  • Call recording
  • Support for PCI payments
  • CRM integration
  • Full MIS; real time and historic
  • Wallboards
  • Great call rates
  • Resilient, reliable infrastructure

Meet the demands of the market with Channel Telecom’s IP Voice solutions and unlock access to the latest technology with low entry cost, minimum financial risk and no requirement to buy stock. We have VoIP specialists available to help partners become fully trained in selling this service as well as dual and fully branded portals.