Experience and knowledge

About Channel

Channel Telecom is a 100% channel only provider of wholesale and retail telecommunication solutions.

Founded in 2008 by Clifford Norton, Channel Telecom was created with one aim, to offer a superior telecoms service that would be marketed exclusively through channel partners. Two models were defined to work alongside each other, reinforcing strength in both Channel Telecom and its business affiliates.

By dedicating 100% of our focus exclusively to the channel, we have been able to invest in the future success of our partners entirely, thus producing the Channel Telecom slogan, winning partnerships.

Now, a leading provider of wholesale and retail telecom solutions within the channel, our business has been listed as one of the fastest growing technology companies in the UK for two consecutive years by the Sunday Times Tech Track adjudicators.

Services are sourced form a selection of the UK’s most trusted carriers in order to offer a wide and reliable range of connectivity products to existing and prospective partners.

We understand that relationships only thrive when they are nurtured and in support of this, we regularly offer high end incentive campaigns and gratitude packages to our rapidly increasing partner base.

The primary focus of Channel Telecom’s competitive pricing, white label marketing, leading account management and comprehensive portfolio remains as it was when the company began, strive to build a winning partnership.

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Meet our team

Channel Telecom is headed by a group of experienced visionaries from the telecommunications industry.

Managing Director
Clifford Norton

Clifford is Managing Director of Channel Telecom, the company he founded in 2008 to finally provide the channel with a service based on his own passion and dedication to the industry. Clifford had been instrumental in setting up three previous telecoms enterprises, two in the UK and one in South Africa.

To ensure there were no compromises in service delivery Clifford initially worked alone and self-funded Channel Telecom with nothing more than a personally guaranteed overdraft. After eight years he has created an enterprise with over £10 million annual turnover. Channel Telecom has near two hundred channel partners with thousands of customers and supports end-user comms operations around the world.

A key element in the success of Channel Telecom is Clifford’s ability to build relationships with suppliers. This allowed Channel Telecom, certainly in the early days, to punch above its weight in a highly competitive market sector. Now firmly established as one of the leading providers to the channel, Clifford attributes that success down to having fantastic partners, being surround by able and like minded people and making good decisions in the early stages of the business.

Head of Partner Sales
Steve Yates

Steve is responsible for overseeing sales within Channel’s account management and desk based sales team. Steve also works closely with the Channel Telecom Marketing team to improve existing partner performance, whilst also recruiting new partners.

Head Of IP Voice
Tim Nelson

Tim heads up Channel Telecoms IP Voice portfolio. Tim whilst overseeing everything IP, mainly assists partners in putting together solutions or proposals and dealing with the ongoing support of existing services.

Commercial Manager
Bernie Young

Ex bank manager Bernie is responsible for credit checks new Partners and Resellers. Whilst managing early termination of contracts and contractual queries, Bernie also deals with customer complaints, debt collection, Invoice queries and billing disputes. Simply put, Bernie ensure accounts are settled and customers are happy.